旅客服務主任 Passenger Services Officer (新人獎金$12,000)

• 為旅客辦理登機手續及提供接待服務。 • 在客運大樓，香港或九龍機場快線站以及海天客運碼頭辦 理登機手續。 • 在服務櫃檯解答查詢。 • 在登機及抵港閘口為旅客提供服務。 • 在辦理登機手續櫃檯、登機閘口和轉機櫃檯進行人流 管理。 • 在智能登記櫃檯及自助行李託運設施協助旅行辦理登機 手續。 入職要求 • 中五 / 中學文憑試或以上程度 • 流利英文，廣東話及普通話 • 良好的英文和中文閱讀和說話能力 • 良好客戶服務和溝通技巧 Responsibilities • To provide passenger reception and check-in services to our passengers. • To provide check-in service at Terminal, Hong Kong or Kowloon Airport Express Station, and Skypier. • To answer passenger enquiries at Airlines Service Desk. • To provide gate arrival and departure services. • Perform queue management at check-in counter, boarding gate and transfer desk. • To assist passenger at Self Check-in Kiosk and Self Bag Drop Counter. Requirements • HKCEE / HKDSE or equivalent • Good command of both written & spoken English and Chinese, including Mandarin • With good communication skills and customer- oriented • Candidate with more experience in passenger service will be considered as Service Leader