Customer Service Officer (Insurance Hotline) (4 months short-term Contract)

About the role A leading insurance company is launching a large-scale internal business project, involving a high volume of customer communications. We are looking for Customer Service Officers to join the dedicated hotline team and support customers during the transition period. #4-Month Fixed-Term Contract #Insurance Internal Project #Non-Sales #No Insurance Experience Required Location: Quarry Bay Salary: HK$17,000/month + 1-month Completion Gratuity Bonus (=$HK$21,250/month for completed whole contract period) Working Hours: Mon–Fri 9:00 AM – 6:00 PM Alternate Sat 9:00 AM – 1:00 PM Key responsibilities 1. Handle customer enquiries via hotline and email 2. Provide accurate and t