Store Supervisor

Sales & Service - Contribute to achieve store sales targets. - Manage and build up relationships with customers. - Welcome the store clientele and identify their needs. - Advise both prospects and members on Venchi products and services. - Initiate customers to tasting and develop their curiosity about our full range of products. - Carry out sales of Venchi products presented in the store (chocolate, gelato and beverage). - Maintain a pro-active approach towards the customers, conduct upselling and linked selling. - Inscribe new customers to open their member app account, present the CRM program services and benefits. - Check payments in accordance with the defined procedure. - Cash chec