Customer Service / Receptionist (Part Time)

ABOUT THE ROLE Twinkle Dance Company Limited is seeking a highly professional Customer Service / Receptionist to join our team in Hong Kong. As the first point of contact for our customers, you will play a crucial role in delivering an exceptional customer experience and supporting the smooth running of our operations. JOB DUTIES - Greet and welcome all customers and visitors to our dance studios in a warm and friendly manner - Respond to incoming phone calls, emails, messages and enquiries promptly and professionally - Responsible for sales and introducing of products to customers - Provide administrative support, including class bookings, payment handling, and studio arrangement - Maintain a clean, tidy, and organized reception area - Assist with the coordination of events and performances WHAT WE ARE LOOKING FOR - Experience in a customer service or receptionist role, preferably within the service industry - Excellent communication and interpersonal skills, with a friendly and approachable manner - Strong organizational abilities and attention to detail - Efficient in deliberating and conveying class information to client - Able to drive and promote sales to clients - Proficiency in both English and Cantonese (speaking, reading & writing), with the ability to communicate effectively with a diverse range of customers and in teams. Basic communication in Mandarin. - Able to provide stable shift for work - Proficient in using Google drive, excel, word, mac software / hardware - A passion for the arts and a genuine interest in the dance industry INTERESTED PARTY PLEASE SEND IN YOUR CV TO tammy@twinkledance.com WITH YOUR CURRENT & EXPECTED SALARY.