Customer Services Officer

Ref: DHC Perform general receptionist duties, include handling of public enquiries, complains, appointment booking, member registration and billing Responsible for communication and dissemination of information with members Update and manage member information in CRM system Perform any other duties as assigned Entry Requirements: Diploma or above in any discipline At least 2 years of related experience Good interpersonal and communication skills Independent with good organizational and communication skills Available for a 5-day work week, including night shifts until 9 PM on weekdays and weekend shifts All candidates of the above vacancies should possess the following abilities : Strong command of both written and spoken English and Chinese Proficiency in PC applications such as Microsoft Word, Excel, and Teams Self-motivated, detail-oriented, responsible, and trustworthy, with strong interpersonal skills Effective communication and organizational abilities Complete any other duties assigned by supervisor(s) The fringe benefits include paid annual leave, birthday leave, special caring leave, medical services discount and training sponsorships.