Assistant Wellness Officer(Concierge)

*Responsibilities* • Handle inquiries, complaints, and emergency incidents from residents and visitors within the managed property. • Daily operations of the concierge counter to ensure seamless service delivery. • Deliver premium concierge services to residents, including providing in-unit assistance and guidance on smart home appliances as required. • Assist with ad hoc tasks and other duties as assigned by management. *Requirements* • Diploma or above. A minimum of two years' experience in a customer service environment is preferred. Candidates will be considered for the position based on their individual work experience and qualifications; • Good command of both written and spoken English and Chinese; fluent in Cantonese, English, and Putonghua; • Excellent communication skills with a strong customer service orientation; able to work independently under pressure; • Willing to perform shift duties, including Saturdays, Sundays, and Public Holidays; • Holder of valid Security Personnel Permit (SPP) and a Recognized Security Training Course Certificate (QAS). *Benefit* • Birthday Leave • Incentive Allowance • Shift Allowance • Marriage Leave • Medical Benefit • ORSO Scheme • Education Subsidy • Well-being Leave • Discretionary Bonus *Application Methods*: Interested candidates please send your full resume with contact details via one of the following methods: ﹕ • Email: karinacheung@wespire.com.hk • WhatsApp: 4636 2196