Customer Service / Receptionist (Full Time)

About the role Twinkle Dance Company Limited is seeking a highly professional Customer Service / Receptionist to join our team in Hong Kong. This is a full-time position. As the first point of contact for our customers, you will play a crucial role in delivering an exceptional customer experience and supporting the smooth running of our operations. What you'll be doing - Greet and welcome all customers and visitors to our dance studios in a warm and friendly manner - Respond to incoming phone calls, emails, messages and enquiries promptly and professionally - Responsible for sales and introducing of products to customers - Provide administrative support, including class bookings, payment handling, and studio arrangement - Maintain a clean, tidy, and organized reception area - Assist with the coordination of events and performances What we're looking for - Experience in a customer service or receptionist role, preferably within the service industry - Excellent communication and interpersonal skills, with a friendly and approachable manner - Strong organizational abilities and attention to detail - Efficient in deliberating and conveying class information to client - Able to drive and promote sales to clients - Proficiency in both English and Cantonese (speaking, reading & writing), with the ability to communicate effectively with a diverse range of customers and in teams. Basic communication in Mandarin. - Able to provide stable shift for work - Proficient in using Google drive, excel, word, mac software / hardware - A passion for the arts and a genuine interest in the dance industry Candidates with relevant experiences will be consider as senior position Interested party please send in your CV to tammy@twinkledance.com with your current and expected salary.