Gallery Ambassador (TST; LCSD)

Job Highlights: - Mon – Sun: 09:30 – 18:15/19:15; 6 Months’ Contract - F.5/F.6 or above - Work exp. in exhibitions, cultural events, etc. with direct customer service is preferred Job Requirements: - Completed F.5 (HKCE/HKAL) or F.6 (HKDSE) or above - Preferably possess relevant working experience in exhibitions, trade fairs, educational activities, cultural events or other community engagement activities involving direct customer service - Be able to represent the Museum professionally and handle enquiries or ad-hoc situations with patience, confidence and sound judgement - Be proficient in Cantonese, and able to communicate effectively in Putonghua and English - Be physically capable of providing customer service primarily in indoor areas of the Museum and occasionally in outdoor locations as required - Maintain a neat and professional appearance, and proactively offer assistance and information to visitors to enhance their overall visiting experience ** Please visit our website at http://jobmatch.com.hk to know more about us ** Job Responsibilities: - To engage with visitors through friendly conversation, including exhibition highlights, directions and encouraging participation in various activities in the Museum, including providing photo taking service when necessary - To provide attentive customer service by actively greeting visitors, responding promptly to exhibition-related enquiries, including offering information about Museum Passes and various Museum facilities, when necessary, to promote a positive visitor experience - To gather visitors feedback, observations, or suggestions to assist the Museum in enhancing its services and exhibition planning - To support the setup and logistics of exhibition-related activities, such as moving necessary equipment within indoor and outdoor Museum areas - To assist in monitoring the conditions of exhibition-related facilities, props and installations, and promptly report any damage or maintenance issues - To distribute promotional leaflets, booklets and souvenirs related to the exhibition to visitors, and assist with monitoring inventory, conditions and displays - To execute house rules of the Museum when necessary - To assist in crowd control and ensure a safe, orderly environment during busy periods and special events To perform any other ad hoc services as required Interested parties, please send your full-resume in MS WORD FORMAT with expected salary for interview and visit our website at http://www.jobmatch.com.hk or WhatsApp: 9526-4101 (Ms. CHOY) for further enquiries. All application information will be treated in strict confidential & personal data collected will be used for recruitment purpose only.