Guest Service Associate - 5-days work week

Responsible for all daily front office activities. Provide check-in and check-out services for guests in a professional manner Provide guests with a quality room orientation; Provide quality service to all guests by responding to their requests promptly, efficiently, and courteously at all time; Maintain accuracy of guest database input; Ensure Room assignment is in line with guest requests; Assist daily responsibilities, such as Up selling, Data Collection, Guest Preference and Trace Report follow up; Handle job tasks when assigned to all locations within Yulan’s parent company; Responsible for all work assignments related to the nature of Front Office service; Perform ad hoc duties assigned by the Front Office Manager.